π§πΎβπ» prep
Prep for active listening π
Learning Objectives
Preparation
1ο»Ώ. Watch this short video to get a glance on what Active Listening is.
2ο»Ώ. Read this piece on Active Reading to get a more in depth understanding on why listening is such an important skill and how you can improve it.
Introduction
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness and on the quality of your relationships with other people.
Exercises
Write down open-ended questions.
Goal: Prepare for the Saturday’s lesson. (40 minutes)
Considering what you have learned regarding Active Listening, write down some open-ended questions related to building relationship, building empathy and resolving conflicts which you will use in the lesson.